Work
RECENT
'It feels so much easier': Removing friction from insurance purchases
A look at how removing unnecessary steps made buying insurance feel simple for users.
5 September 2026
Clearer documentation of client inventories
Redesigned how an inventory system presents information captured by removal teams, creating a pattern-recognition Kanban board that cut job identification time from 10 seconds to 1 second, a 90% improvement in speed. Details limted due to NDA.
12 August 2026


